Privacy Policy / Costumer Protection

Data protection declaration

This website is operated by german beer glass shop, Breslauer Straße 19, 31832 Springe (the so-called responsible location in accordance with data protection laws).
The protection of your personal data is very important to us. 

We deal with this topic very carefully and are therefore informing you below as to how we handle your personal data. 

To the extent that we gather, administer, process or use your personal data on this website, for example as part of ordering processes which are necessary to make a purchase, this only takes place within the framework of German and European data protection laws, in particular in accordance with the German Federal Data Protection Act (Bundesdatenschutzgesetz) and the German Telemedia Act (Telemediengesetz).

You can visit our website for information purposes without having to give any personal details. During your visit to our website, you therefore remain basically anonymous and the connection data transferred by your Internet browser each time the page is accessed, such as the date, the length of stay or the name of your Internet service provider are used by us without any reference to your person, unless you have registered with your user name and password. 

Personal details are entered by you voluntarily, for example if you register on our website, place an order, request a newsletter or use similar functions. These personal details can include:

First name and surname
Email address
Telephone number
Fax number
Date of birth
Bank and credit card details
Order history

We use this data to fulfil your order in accordance with the contract and to provide you with the requested service, as well as to process complaints and give you access to the customer service department, for example for the clarification of questions. 

To the extent that we use/engage third party service providers in this respect (for example dispatch companies, payment providers), these will only receive the necessary data from us and they are, for their part, obliged to protect your personal data. We only use your telephone number for queries. We require your email address so that we can confirm receipt of your order and communicate with you (for example sending an order receipt confirmation or a requested newsletter).

When registering on our website, your data is saved for the creation of a user account, in order to allow you to make purchases faster and more comfortably in the future. 

Should we use data for a purpose which requires your consent in accordance with the statutory provisions, we will always ask you for your express agreement. It goes without saying that you can, at any time, revoke or terminate your consent and/or object to the future use of your data.

Within the framework of the statutory provisions, we can make use of user profiles under a pseudonym for the purpose of advertising, market research and improvement of our services, however only if you have not made use of your legal right to object to such a use of your data.

A part of our services requires that we use so-called cookies. Cookies are small data files which your Internet browser saves on your computer. Information concerning your visit to our website can be saved in cookies. Most browsers are set up as standard to accept cookies. You can reconfigure your browser so that it rejects cookies or asks you for a confirmation first. The acceptance of cookies is not required for you to visit our website. If you reject cookies, this can, however mean that not all of our services are free of disruption to you. Most of the cookies used by us are deleted from your hard drive at the end of the browser session (session cookies). As an example, session cookies are required in order to offer you the log in information via several sites at once. Other cookies remain on your computer and allow us to recognise your computer during your next visit (permanent cookies). This saving allows us to design our website and offers for you accordingly and facilitates use for you, for example certain entries by you are saved in such a way that they do not need to be constantly repeated. No personal data is saved in the cookies used by german beer glass shop. The cookies used by us are therefore not assignable to specific persons and therefore not to you either.

You have the right to request and receive free-of-charge information concerning your personal data which we have saved. In addition, in the cases prescribed by law, you have the right to correction of incorrect data, blocking and deletion. Furthermore you have the right to object to the future use of your personal data at any time. You can find our contact data in the impressum section.
This website uses Google Analytics, a web analysis service of Google Inc. (“Google”). Google Analytics uses so-called “cookies”, text files which are saved on your computer and make it possible to analyse the use of the website by you. The information about your use of this website generated by the cookie (including your IP address) is transmitted to a Google server in the USA and saved there. Google will use this information to evaluate your use of the website, to compile reports on the website activities for the website operators and to provide further services associated with the use of the website and the Internet use.

In addition, if applicable, Google will transfer this information to third parties, should this be required by law or should third parties process this data on behalf of Google. Google will never associate your IP address with other Google data. You can prevent the installation of the cookies by setting your browser software accordingly; we wish to point out to you, however, that you might not be able to use all functions of this website to the full extent in this case.

By using this website, you declare your agreement with the processing of the data gathered about you by Google in the above-mentioned way and for the purpose mentioned above.

See also: Google Analytics

Costumer Protection


german beer glass shop does not participate in a conciliation procedure according to the German Consumption Law. 

The conciliation body ( out-of-court-mediation ) responsible for the consumer is the General Consumers' Office of the Center for Mediation, Straßburger Straße 8, 77694 Kehl. 

Consumers from other EU countries are referred to the European Commission's online dispute resolution platform for disputes arising from a consumer agreement: